Returns & Exchanges
At Supermama Lab, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. We strive to make the process as seamless as possible to ensure your style journey remains effortless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing